Contact Us
The Pensions Appeal Tribunal Scotland is located at:
George House
126 George Street
EDINBURGH
EH2 4HH
See map: Google Maps
Telephone: 0131 271 4340
Fax: 0131 271 4398
If you wish to contact Pensions Appeal Tribunal Scotland then you can email us on PAT_Info_Mailbox@scotcourtstribunals.gov.uk.
Complaints
Please note that we cannot consider comments or complaints about the decision of an application. If you are not satisfied with the decision of an application, please seek legal advice.
We would hope to deal with most complaints about our administrative service by way of letter or email directly to the Secretary, or by using the feedback form. Writing directly enables the issue to be investigated and replied to as promptly as possible and would therefore be the recommended method of lodging a complaint. In the first place we undertake to reply within 5 working days. If, for any reason, we cannot respond fully within that time we will let you know when we expect to be able to do so.
The full complaints policy of the Scottish Courts and Tribunals Service (of which the Pensions Appeal Tribunal Scotland is part) is available on the SCTS complaints page. You are also free to raise a complaint using the email address provided on that page.
It is helpful to us to have as much detail as possible of the nature of the matter in question. This will allow us to examine the points you make and provide a constructive reply. Accordingly, please remember to state the PATS reference number and give a full account of the reasons for your complaint.
If, following this process, you remain unhappy with our service and handling of your complaint, you might consider raising the matter with the Scottish Public Services Ombudsman (SPSO).
Please contact the Tribunal if you wish to discuss any aspect of your case.
Please note that the jurisdiction of PATS covers Scotland only.
From 1 April 2015 the Pensions Appeal Tribunal Scotland is now part of the Scottish Courts and Tribunals Service which provides administrative support for courts and tribunals in Scotland. The website of this service is www.scotcourtstribunals.gov.uk. This change does not affect the judicial independence of the Pensions Appeal Tribunal Scotland or other tribunals that are now being supported in this way.
The equivalent bodies for England & Wales and Northern Ireland are:
England and Wales
War Pensions and Armed Forces Compensation Chamber (WPAFCC)
PO Box 10875
Arnhem House
Leicester
LE1 8FE
United Kingdom
Telephone: 0330 808 4458
Email: armedforces.chamber@justice.gov.uk
Northern Ireland
Northern Ireland - Pensions Appeal Tribunals
2nd Floor
Royal Courts of Justice
Chichester Street
Belfast
BT1 3JF
Telephone: 0300 200 7812
Email: tribunalsunit@courtsni.gsi.gov.uk